Letters From Our Customers:
My Doctor Was Surprised By The Results I purchased your ultrasound device and gel several months ago. I have used it as prescribed regularly with outstanding results.
Several years ago, while playing football as a quarterback, I received a Meniscus injury to my left knee. I have had physical therapy steroids, other drugs and natural medicine which helped for a time but the pain kept returning.
I received a brochure through the internet. Purchased the device and used it regularly. During a x-ray review of my knee, I learned that the meniscus had increased in thickness! Six months ago I was experiencing a bone on bone situation. The last x-ray showed a space between the bone increased to 3.25 mm, relieving the bone on bone and hence the pain I was experiencing.
Thank you so much for letting me know of the device. Rating:  James Andrews, (Former Pro Athlete) Florida USA

Ultrasound Allowed Me To Reduce My Pain Medication Suffering with both right and left torn meniscus, I found your ad offering relief with ultrasound.
After 1 week of following your directions, I was able to come off of pain medication. After 2 weeks, I was almost back to normal.
When I get carpal tunnel pain, usually 1 treatment is all I need. In times between , the pain is increasing.
Your products and individual help has made the quality of my life much better.
Thank you so much. Rating:  Peggy Cicolini, USA
Worked For My Knee Tendonitis When Nothing Else Did I purchased the ultrasound device for tendonitis in my knee and I noticed a decrease in pain in about two weeks. I've had this condition for about ten years and I've tried all types of things, all types of physical therapy and nothing worked. But this device definitely helped. Thank you MendMeShop. Rating:  Jamaal Williams, California USA
More Facts About Knees:
Babies are born without knee caps. They appear when the child reaches 2-6 years of age.
The knee is the largest articular joint in the body.
Each knee has two tough, rubbery menisci that act as shock absorbers in the joint.
One meniscus sits on the inside of the knee joint and is referred to as the medial meniscus. The other meniscus rests on the outer part and is referred to as the lateral meniscus.
Arthritis is one of the most common causes of knee bursitis.
Therapeutic Ultrasound is a highly effective treatment for knee bursitis.
Runner's knee is not exactly a condition in itself. It sums up a multitude of knee disorders with different causes all centering around the kneecap.
Obesity and improper body alignment are responsible for many knee injuries.
Optimal knee treatment includes avoiding activity, icing the inflammation, gently stretching and warming the area.
Ultrasound can speed ACL, PCL and meniscus recovery significantly.
Improved Meniscus with Ultrasound Therapy We've been very pleased that our son's meniscus tear issues have improved since using the ultrasound device. Thanks for making it available! Rating:  Karen S.Carolina, USA

Your Ultrasound machine is the only treatment that has really worked for me I am a 60 yr. old male from Michigan that attempted to do some roofing with my sons. I subsequently strained-pulled a tendon or ligament in my right knee. I knew it was severe enough that I knew I was going to need medical care and/or physical therapy.
However, before doing so, I just happened to be talking to an old friend who had purchased one of your hand held ultrasound machines. Both he and his wife have had very good results treating various similar ailments.
Since I had had numerous ultrasound treatments in physical therapy over the years, I knew that it worked.
Therefore, I purchased one of you Mendmeshop hand held Ultrasound devices.
Upon receipt, I immediately began daily treatments. There was some immediate relief and within two weeks my knee was back to normal.
Other than physical therapy, I have tried various joint creams and heat therapy over the years; none of which have produced any good results.
Your hand held Ultrasound machine is the only treatment that has really worked for me. Rating:  Stephen Van Camp Clyde Michigan, USA
Painful Knee Arthrtis and Injury Relieved Quickly I am so happy that I found your ultra sound. I injured my knee at the gym; using too much weight on it. I couldn't walk without a cane, so I had the chiropractor X-ray it and he said he thought I had torn at least one ligament, as soft tissue does not show up on X-ray. I found your wonderful ultra-sound on-line, and ordered it immediately. From the very first treatment, with the wonderful gel that accompanied it, I noticed relief. After two weeks, I knew I was healing. I still use it at night if I overdo things during the day, and it keeps the frightful pain away. I shall always keep this wonderful modality on hand with your gel. It has turned out to be a blessing for my knee arthritis as well. Barbara Merlin California Rating: 

Ironman Competitor Regrets Not Purchasing Ultrasound Sooner
Thanks for the follow up email from my ultrasound purchase. It is a miracle, and a quick one at that.
I am an Ironman and suffered from IT Band Syndrome beginning in June. The pain was excruciating. Not only could I no longer run or bike, but I also suffered from merely walking. I've been to every doctor, tried every therapy and non-pharmaceutical treatment available. It has been 4 months since my last run. After using the ultrasound machine for a week, I ran yesterday for 20 minutes as a trial--the pain was minimal. As I continue with my therapy my only regret is that I did not make this purchase 4 months ago when I first came upon your website. Thank you so much! I can't wait to get back out on the road and now I know that day is right around the corner. L Towne Ironman Competitor Virginia USA Rating: 
Knee Injury from Hiking I sustained a re-injury to the lateral right knee in a hiking incident on a wet path. Initially, I treated with anti-inflammatory medication, ice, elevation and knee brace. This injury was very similar to the previous knee injury, so I thought my knee would heal without seeking orthopedic evaluation. I started using a heating pad with a massage feature to relieve pain and found that the heat helped tremendously, but did not radiate deep enough into my knee. Since I am a Certified Rehabilitation RN [Registered Nurse], I started researching the Internet looking for a product that would provide radiant heat. I was happy to discover your Inferno Knee Wrap. I have been using it several times a day for several weeks and I am now pain free and functionally able to resume all activities. I still continue using the Inferno Knee Wrap on a daily basis in hopes that I can prevent another knee injury. Thank you for such a wonderful product.
Ann Block Louisiana USA Rating: [5 of 5 Stars!]

After only 7 days, I Notice Results In February of this year [2010], I injured my knee while exercising. Since I lost my health benefits through my job due to the economy, I wasn't able to afford a professional diagnosis. The outside area of my left knee was swollen, stiff and painful and I could not put any weight on that area. After mowing my lawn, gardening, exercising or any other physical activity the swelling, stiffness and pain were much worse. I was using a bag of frozen crinkle cut carrots attached by a rubber band around my knee to help alleviate the pain & swelling - not a very high tech solution! I searched online to find what if anything I could do myself to rehab and repair my injury and thankfully I found your web site.
From the information your site provided, I determined I had a torn meniscus as the symptoms associated with that were exactly what I was experiencing. I ordered the Ultrasound, Knee Inferno Wrap and Knee Freezie Wrap, received it in less than one week and began using the products immediately.
It has now been 7 days since I started using the products and I have already noticed results.
My swelling has gone down, the pain is gone and the stiffness is occasional instead of constant. I am so delighted with these results as I am very active and this knee problem was really affecting my lifestyle. Not only that, but I was looking forward to doing a lot of surfing this summer and I am excited as I believe I will be able to without any problems!
I can't thank you enough for your very informative web site and your wonderful products. Another bonus of having them is the Ultrasound can be used on other parts of the body and I will own these products forever. Hopefully I won't have to use it on any other part of my body but if I do I sure have some valuable peace of mind knowing how well and how quickly this has worked for me. The convenience of using these products at home versus the high cost of [therapy] appointments and the inconvenience of traveling to [therapy] is fantastic! I will be telling everyone about your web site and products and that is saying a lot because it is rare and refreshing for me to find products that work so well. I'm obviously rating this 5 out of 5 stars! Laura California USA Rating: [5 of 5 Stars!]

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MendMeShop Treatment Instructions
At MendMeShop, we know that purchasing your healing devices has put you on the right path to healing. Following the treatment protocol below will guide you to use the devices correctly and help to reduce your pain and heal your injury properly.
The treatment protocols are recommended to achieve optimal results. However, if you are only able to fulfill part of the daily treatment schedule you will still see results; your healing time may just take a little longer.
All treatment protocol outlined below is a guideline only and not intended to replace a health care professional's advice.
The treatment protocol outlined below is the general recommendation for soft tissue injuries; however, everyone reacts to different kinds of treatment in different ways. You may realize that three ultrasound treatments are too much and instead choose to do it twice a day. Also, how much time you have throughout the day will determine your healing schedule. When combining treatments for example, a morning and evening treatment of Blood Flow Stimulation Therapy™ is recommended. However, if time in your morning schedule does not permit, similar results can be achieved in lesser time by having a 5-15 minute ultrasound treatment. You can then incorporate an Inferno Wrap™ treatment later in the day (i.e. after work), when you have more time.
Freezie Wrap™ Cold Compression Wrap Treatment Protocol
MendMeShop Ultrasound Treatment Protocol
Inferno Wrap™ Treatment Protocol
Combined Treatment Protocol - Cold Compression, Ultrasound, Inferno Wrap™
MendMeShop Splints Treatment Protocol
Freezie Wrap™ Cold Compression Therapy
In the case of both chronic pain and acute related injuries, we recommend you use your cold compression wrap after flare ups or physical exertion to reduce any resulting pain and inflammation. Your cold compression wrap can be used any time throughout the day for an immediate response to pain, inflammation and swelling. Follow these instructions for optimal usage:
- To achieve optimum icing effect, place the entire Freezie Wrap™ in the fridge (at least 1 hour, longer if possible). Freezie Wraps™ can be stored in the fridge so they are ready for immediate use.
- Wrap the Freezie Wrap™ around the treatment area being sure to place the gel pack over the most inflamed or painful area wherever possible.
- Wrap as tightly as possible without feeling discomfort. Fasten the wrap to itself using the Velcro. It is important that you secure the wrap as tightly as is comfortable to enjoy the maximum benefits of compression therapy.
- Elevate the treatment area whenever possible and use pillows or bolsters to aid elevation.
- Rest if possible and wear your wrap for 15 - 20 minutes depending on the treatment area.
- Remove the wrap and return to fridge for future use.
- Allow the area to return to normal body temperature (approximately 45 minutes) before applying Ultrasound or Blood Flow Stimulation Therapy™ treatments.
MendMeShop Ultrasound Treatment
Refer to the Ultrasound Treatment Guide to help you determine the intensity level and length of treatment for best results. Initially, for maximum benefit, the protocol is to incorporate 3 treatments into your daily schedule for the first two weeks, followed in the third week with 3 treatments a day - every other day. During week four, take a break from therapy and allow your body to rest and you can evaluate your response to the treatment you have received. Week 5, begin the 4 week plan again.
Operating Instructions
To use your MendMeShop Ultrasound read the following instructions carefully:
- Plug the power adapter into a power outlet/wall socket.
- Place a sufficient amount of conductive gel on the skin where you intend to apply the treatment, generally about 2 to 3 inches around, although this will vary depending on size of treatment area.
- Press the "timer" button (located on the handle of the unit) once to turn the unit on. The unit will now operate for 5 minutes at a low intensity as indicated by a red LED light by the "L" mark and the "5" mark on the handle.
- To alter the treatment time:
Press the "timer" button again to change the treatment time from 5 minutes to 10 minutes.
Press the "timer" button again to change the treatment time from 10 minutes to 15 minutes.
Once treatment time is set at 15 minutes, pressing the "timer" button again will turn the unit off. To turn the unit on again, push the "timer" button once more.
Note: Please refer to the Treatment Guide to determine the correct treatment time for your specific condition.
- To alter the operating intensity:
Press the "mode" buttons to cycle through the low, medium and high operating intensities.
Note: Please refer to the Treatment Guide to determine the correct operating intensity for your specific condition.
Note: If you are treating an area directly over the spine, press the "pulse" button once. This will activate the "intermittent pulse" mode - a safer treatment setting for this area.
- Place the transducer head onto the area you intend to treat ensuring there is enough gel to create a seal between the transducer head and skin.
- Move the device in small circles over the treatment area; keep the unit in constant motion and avoid lifting or tilting the head away from the skin. If you notice the area heating up, apply more gel and keep the device moving more quickly. You may notice more heat near bony areas.
- To pause during use, please turn off the unit, do not continue running the device if it is not in contact with the skin.
- When the time you set has expired, the unit will turn off automatically.
- To manually turn off the device, press the "timer" button until it runs through the 3 time settings and shuts off.
- Unplug the device from the wall socket. Do not leave plugged in.
- Wipe the treatment area and transducer head with a clean cloth or towel and store the unit in its protective box in a clean, dry, climate-controlled environment.
Inferno Wrap Treatment™ - Blood Flow Simulation Therapy™
To get the most from your Inferno Wrap, use the device 2-4 times per day, for 30-45 minutes periods. Follow these instructions for optimal usage of your Inferno Wrap:
- Attach the temperature controller to the adapter provided; then attach the temperature controller to the wire coming from the wrap.
- Plug the adapter into your wall socket (120vac - North American power).
- Place the device so that the Energy Web™ is directly around the area you will be treating.
- Wrap the device tightly, yet comfortably around your body and fasten the Velcro end to the wrap.
- Press the power button on the intensity controler to your desired setting (1=low, 3=high).
- The device will power up to high for the first 5 minutes to warm up the wrap and then adjust to the intensity you selected.
- We recommend treatment on the highest setting unless you experience discomfort. If so, reduce the intensity to a comfortable level.
- After your treatment is over (ideally a total of 30-45 minutes), press the power button until no lights are lit next to the power settings and unplug the device from the wall socket.
As your injury heals and the pain subsides, you will reduce the number of treatments per day. We suggest a treatment first thing each morning, to relax the damaged tissue and increase blood flow. A treatment before going to bed again will relax the area.
In the case of chronic conditions and inflammation, it is best to limit use to once a day only.
Leave at least 45 minutes between treatments and be sure that the area is at normal body temperature before beginning treatment.
Do not use any topical ointment on the treatment area up to 1 hour prior to treatment and ensure area is clean of gels, ointments before use to avoid skin irritation.
Combined Treatment Protocol
When used as individual treatment devices, you will receive pain relief and healing from all our MendMeShop products. However, the combination of Cold Compression Therapy, Ultrasound and Blood Flow Stimulation Therapy™ treatments will give you the best chance to recover from the nagging soft tissue injuries that negatively affect your life.
How to Combine Treatments
When you experience a flare up of chronic pain or immediately after (and up to 72 hours following) a common soft tissue injury, doctors recommend using cold compression. Cold compression should also be applied when any re-injury or further inflammation occurs during the healing process. Your Cold Compression Freezie Wrap® provides you with the optimum device to treat with COMPRESSION and COLD and you are able to provide the REST and ELEVATION.
The next step is to use Ultrasound to reduce pain, inflammation and the amount of scar tissue forming. At this point in the healing process, combining Ultrasound with Inferno Wrap™ treatments is recommended for optimal results. Combining 3 Ultrasound treatments with 2 Inferno Wrap™ treatments each day for the first 2 weeks will reduce pain and scar tissue and kick start the healing process. During the third week, Ultrasound treatments are reduced to 3 times a day, every other day. Inferno Wrap™ treatments may also be reduced to 1 per day depending on your body's reaction to the treatments. Finally in the fourth week of treatment, do not use Ultrasound but rather allow your body to rest. However, Inferno Wrap™ treatments may continue.
Remember, this is only a guideline for general soft tissue injuries and your treatment schedule will depend on the location and severity of the injury as well as the time you have available for treatment. Please call our customer advisors if you have any questions.
An Inferno Wrap™ treatment also beneficial for warm up before activity and during the cool down period following activity once your injury is healed and no longer inflamed.
Sample Daily Treatment Schedule
Once the initial inflammation has been reduced with your Cold Compression Wrap a treatment schedule similar to the one outlined below should be followed. (This is a sample only and adjustments can be made to suit your individual schedule.) As healing progresses, fewer treatments are necessary. Refer to the treatment guides provided with your products for further details or call our customer advisors. Pay attention to how your body is responding to the treatments, it can be your best guide.
7 am - Inferno Wrap™ treatment (30-45 minutes)
10 am - Ultrasound treatment (5-15 minutes)
2 pm - Ultrasound treatment (5-15 minutes)
6 pm - Ultrasound treatment (5-15 minutes)
9 pm – Inferno Wrap™ treatment (30-45 minutes)
The treatment protocols are recommended to achieve maximum results. However, if you are only able to fulfill part of the daily treatment schedule you will still see effective results.
MendMeShop Night Splint Treatment
Review all instructions before using these products.
Night Splint With Tread
- Place foot in splint with knee in flexed position to achieve the desired degree of dorsiflexion.
- Attach the ankle strap. Adjust the length of the Velcro until comfortable. Do not over tighten the straps
- If numbness, tingling or other discomfort is experienced, loosen straps until comfortable. If either of these symptoms persists, contact your medical professional. Repeat steps 2 and 3 for the foot strap.
- Extend the knee to check the tightness of the ankle and foot straps. Adjust Velcro as needed. Repeat steps 2 and 3 for the calf strap.
- Dorsiflexion assist straps may be gradually adjusted to increase or decrease foot angle. Incremental adjustment may be necessary if discomfort is experienced. Do not walk while wearing splint without approval from your medical professional.
Dorsal Night Splint
- Place foot in bottom foot loop of the splint.
- Velcro the upper strap to a comfortable fit around your calf.
- Adjust the dorsal flexion straps around your foot to achieve a comfortable stretch. Do not over tighten the straps
- If numbness, tingling or other discomfort is experienced, loosen straps until comfortable. If either of these symptoms persists, contact your medical professional.
- Extend the knee to check the tightness of the calf and foot straps. Incremental adjustment may be necessary if discomfort is experienced.
- Do not walk while wearing splint without approval from your medical professional.
Consult your doctor before beginning any treatments.
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Some Facts About Knees:
Approximately 19.4 million visits to physicians' offices in the US per year are due to knee problems.
The knee is a complex joint with many components, making it vulnerable to a variety of injuries.
Oral medications can mask the pain but do not aid in the healing of knee injuries.
Most knee injuries can be successfully treated without surgery.
Sadly, regardless of treatment, ACL injuries in high-school youths are associated with a 10-fold increased risk for degenerative knee arthritis later in life.
Every year, at least 1 in 3000 Americans between ages 14 and 55 tear an anterior cruciate ligament (ACL).

Dear MendMeShop, I am 49 years old. 2 years ago I started feeling pain in my right knee. Usually it disappeared after 10 min, so I didn't pay a lot of attention to it. After a few weeks it became stronger and one day I needed to stop jogging after 5 min. The next day it was even painful to walk. I visited a sports medicine surgeon for x-rays examination -the diagnosis - inflammation of patella tendon (point of its insertion into patella).
Took a course of physical therapy for 4 weeks twice a week. Sadly, the knee didn't feel the same. The pain was there and I felt it on each sharp movement of my right leg, when I went upstairs, and when I try to run up even a few steps. A few months later on the street, I misstep and felt sharp pain on the knee cup. This time it became swollen and REALLY painful. Visited the doctor again and obtained really strong anti-inflammatory drug which helped. I also enrolled in PT again, but after all this it was still painful.
A few months ago I went to the doctor for a third time and obtained a knee MRI ($2000 cost) and I was told that I have a partual tear of patella tendon and tendinosis. No running now and pain felt even when I touched a particular spot on the patella, and if I tried to do even partual squat it was painful as well. Recommendations - 3rd round of PT.
This time I decided to take matters into my own hands. I browsed the internet a lot, and read a lot of "horror" stories of how people suffering from runner knee for many years found out nothing, even surgery, helped them.
A few papers mentioned ultrasound, so after additional research I decided to invest around 100% into the device. There are few devices available which according to specs looks the same, but amazon reviews were quite positive for mendmeshop and I liked the fact that when I called customer service, I immediately got connected to live person and all my question were answered.
The device arrived as promised.
I've started treatment around 3 weeks ago, went by the manual 2 times per day 10min on high for the first two week, 3rd week I did once a day only, so today (Oct 25 is the first day of 4th week which is recommended to skip treatments).
As it mentioned in the manual, I didn't feel any warm sensation on the skin (some people complained about heat), The device itself becames slightly warm but that's about it. You can hear a little humming which nearly disappears when you have a good seal between the metal head and the skin.
Results: immediately after each treatment I felt a tangible decrease in pain just by pressing on the patella. Moreover , I also felt much less pain when I did a very partial one-leg squats. Now 3 weeks after I started the treatment , I can do 10-15 one leg partial decline squats literally pain free (a little ache but nothing similar to what I had before). No pain when I stand up from chair or go upstairs. I am very encouraged ( frankly I was sceptical at the beginning and thoght it's a snake oil, but I decided to try and I am very happy I did ).
I'll definetely continue to use the device in the future. I have a scheduled visit to my knee doctor in a few weeks and I am eager to see what he will tell. I would be very interested to get a second MRI and see if there are any changes in tendon , but I am skeptical he will send me. Well now I am happy that there is a progress with pain and I am about to start exercising on the Nordic Track ski machine since it's less pressure on the knee joints). I am not taking any risk in starting jogging (I tried few steps and it's OK , but I don't want to take chances).
Overall, I achieved great help from this device and I wish I would have started it much earlier. Need to give credit for MendMeShop customer service - immediate connection to live person, questions promptly answered, notification e-mails after shipment. Rating:  Vladimir Rainish








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